Production QA monitoring is the core of what we do. Everything here builds on that one job.
The journeys where a failure costs you a customer, not just a bug ticket.
That's the actual scope — not a checklist. The tags below are the journeys we see most often across clients, shown as examples of the kind of thing we cover, not a boundary on it.
A confirmed failure goes wherever your team already works, with an escalation path if nobody responds.
Two consecutive failed runs turn a suspicion into an incident.
Sent straight to Slack or email, with the evidence attached.
If nobody acknowledges it, it moves up until someone does.
Sample view, illustrative data — each ring is a journey's health over the last 24 hours.
Numbers shown are illustrative, not live telemetry — a real dashboard populates once monitoring is live on your journeys.
Once the core monitoring is in place, some clients bring us in for more.
Test generation, failure analysis and triage summaries layered on top of the core monitoring.